YOUR QUOTE IS GOOD FOR 14 DAYS!

 UNDERSTANDING YOUR ESTIMATE

This BINDING ESTIMATE is based on the information provided by the customer. The inventory list is used to calculate the volume/weight of the move. Should your inventory's estimated volume/weight increase at the time of pick-up or should you require additional services (packing, stair carry, long carry, shuttle, etc.), unless specified above, your price may change based on the agreed-upon rate per pound and/or cubic feet.

Price Includes the Following:

• Pick-up & delivery.

• Loading and unloading.

• Free moving blankets will be provided.

• Standard disassembly and re- assembly of furniture.

• All taxes are included.

• No additional charge for elevator.

• Tolls needed to reach the origin for pick-up (if needed) are not included. All other tolls from origin to delivery are included.

• 30 days of free, complimentary climate-controlled storage. Let us know if you may need additional storage prior to booking and/or pickup. If storage is arranged after pickup, prices may vary.

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Non-Shippable Items Are (DO NOT Pack the Following):

• Propane Tanks

• Guns / Firearms

• Live Plants / Trees

• Perishable Food

• Liquids (I.E. Shampoos, Conditioners, Cleaning Products)

• Gasoline / Flammables or Any Harmful Chemicals (I.E. Nail Polish Remover, Hair Spray, All Gasoline Tanks Must Be Empty)

• Pets / Persons

• Plastic Bags

• Valuables (Money / Jewelry / Prescriptions / Medications)

• Painting Supplies / Paint Thinners 

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Insurance & Valuation

• Limited Valuation Protection of 60 cents per pound per article up to $10,000 per shipment is included automatically.

•We work with MovingInsurance.com for additional insurance. PLEASE NOTE - additional insurance coverage cannot be purchased on the day of the move. Please speak to your representative if you would like to be contacted by a representative of MovingInsurance.com to receive more information regarding Full Value Protection or other insurance options.

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Filing of Claims / Complaints & Arbitration Program

• For filing of claims for loss, damage, delay or overcharge, all claims must be submitted in writing to CSI within nine months of the date of delivery.

• All services provided by Tri-State Van Lines must be paid in full for the entitlement to file a claim.

• To file a claim please go to www.csipros.org and click "File a Claim." For further assistance with your claim you may call CSI at: 1-877-CSI (274)-0074.

• Arbitration - Tri-State Van Lines participates in the MPN (Moving Pros Network) Arbitration Program as a registered member. 

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Accessorial Services

• Long Carry - First 75 feet are FREE of Charge. Any additional set of 50 feet thereafter will be charged at $75.00 per set.

• Stair Carry: First 2 flights of stairs (flight = 8 steps) are FREE of Charge. Any additional flights of stairs will be charged $75.00 per flight. • Shuttle Service - Minimum charge of $330 for truck rental + additional $65.00 per 100 cu.ft. (or 700 lbs).

• If there is additional packing labor and/or materials needed to perform the move there will be additional charges. If packing is added into binding contracts, all of these charges are estimated and the foreman may re-evaluate if necessary.

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General Delivery Schedule

• 0-500 miles delivery spread is between 0-14 business days.

• 501-3300 miles delivery spread is between 3-21 business days.

• Delivery schedule begins from the first date you will be ready to accept your shipment (First Available Delivery Date).

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Payment Terms

•Deposit of 30% can be paid by any major credit card (4% transaction fee will be added for all credit card transactions).

• 40% of the total move cost is paid at pickup by Credit Card, Postal Money Order, Certified Check or Cash.

• 30% balance is paid at the time of delivery prior to unloading of the truck by Postal Money Order or Cash.

• Jobs with a 1-2 delivery day spread should pay the total balance by cash or money order.

• Jobs that are Midwest pickups (OH, IN, MI, IL, WI) the payment breakdown is as follows: 25% deposit; 50% paid on pickup; the 25% remaining balance is to be paid on delivery. The methods of payment remain the same.

• The 30% deposit is fully refundable up until three days before the scheduled move. Thereafter, the deposit will be forfeited.